- A long list of games
- Mobile support
- Has Live Casino
- No 24/7 Live Chat
- Some big countries not accepted
Casino Joy online casino is operated by Genesis Global Limited, the company which controls many solid brands. Players from most Europe countries find hundreds of high-quality slots machines, the live casino with many forms of Roulette, Blackjack, Baccarat, and even Poker. Also, users can play Dream Catcher, scratch cards games, etc.
The online casino is regulated by Malta Gaming Authority and UK Gambling Commission. That ensures credibility and the safety of user’s funds.
- Mobile Casino: Yes
- Support: 24/7 (excl. Live Chat)
- Email Support: firstname.lastname@example.org
- Live Chat: Yes
- Games Number: 1300+
- Games: Jackpots, Live Casino, and Slots
Casino Joy is one of the freshest online casinos in the market these days. It was opened in 2018, so it still wears diapers. However, even being so young, the casino made a great entering into this field. On the other hand, it’s not a surprise that Casino Joy expands so well. Why? The casino is managed and controlled by Genesis Global Limited Casinos, which owns online casinos such as Vegas Hero, Spela, Pelaa, etc. The company was awarded many times, and its reputation amazes a lot of gamblers.
Also, Casino Joy is fully supported by mobile devices. That allows enjoying the online casino wherever the user is. More than 500 slots were prepared and optimized for the devices which we carry all the time. The games load fast and without any hassle. Also, Casino Joy has mobile applications for both most popular mobile software – iOS and Android. However, the apps do not offer any real money gambling or chances of winning prizes, bonuses, or anything connected to real money. It’s just for fun!
Important to mention that Casino Joy has some great jackpots with huge amounts of money ready to be taken. Also, there are a lot of smaller jackpots on a lot of slot games. Users can always find them by selecting Slots & Jackpots category.
But without further ado, let’s go and see what are the features, deposit & withdrawal methods, and many other things. Everything is covered in this Casino Joy review.
Why people should trust Casino Joy?
First of all, the online casino doesn’t play in the same sandbox with unknown casino games & slots developers and providers. Players find the games from superb developers such as Microgaming, Evolution Gaming, NYX, Quickspin, and many more other reputable names.
Second, as we have mentioned before, Casino Joy’s owner name speaks for itself. Even this casino is brand new, it doesn’t mean that the team behind it swims with the sharks. Instead, the creators have a lot of experience and knowledge. Especially in the market of online gambling.
Lastly, and probably one of the most important things – Casino Joy casino is regulated by the Malta Gaming Authority and the UK Gambling Commission (the license is on hold for a while). Both institutions ensure smooth and reliable operations of the casino.
Casino Joy Promotions
As every solid and big online casino, it must give Welcome Bonus. No matter is it big or a small one, but all players love bonuses. Happily, Casino Joy provides new users with a pretty good first-time deposit bonus of 100% up to $200 and 200 Free Spins.
Furthermore, for the second, third and fourth deposits, users can get 50% & 25% up to $200 & $300 deposit bonuses respectively. Some codes are needed although (check our bonuses entries in the blog to find the newest online casinos bonuses). In this way, players can manage to collect up to €1,000 in bonuses.
Besides this welcome offer, players can make a deposit on Tuesday (every week) what allows getting a 25% bonus, up to $100.
In addition, Casino Joy has a VIP program which includes a dedicated account manager, exclusive bonuses, special VIP events, monthly prize draw, personalized birthday presents, holiday packages, personal withdrawal service, and other exclusive promotions. What a long list of things players get with this status. Worth getting VIP status, probably.
On the contrary, residents from countries other than the UK do not get some great promotions.
Also, Casino Chap always follows what promos the casino has and puts them into Casino Joy bonuses.
Casino Joy Support
The support team works 24/7. So getting help doesn’t require a lot of time and efforts. Just write a message and the answer should arrive soon. Also, customers can use the Live Chat feature. Phone support is available as well.
On the other hand, live chat closes sometimes and isn’t available 24/7 as other forms of support. But do not get sad too fast. Casino Joy users get access to the big and wide FAQ. Tons of answers to the most popular questions. Do not skip it, most of the time we find it very useful to check before making a deposit. It can save a lot of time in the future. And, of course, we highly recommend reading an FAQ all the time. Usually, the answers there are more than enough for general use of any online casino.
Deposit & Withdrawal at Casino Joy
Depositing to Casino Joy is no different from most of the other online casinos. People can put money into the play using a lot of payment methods including Neteller, Skrill, Visa, Mastercard, and Maestro. Not to mention some other very popular payment services.
For withdrawals, customers can select from almost the same list as a deposit. Only a couple more methods appear in addition.
The terms of withdrawal depend on a selected option. So it varies from 0 days to 5 business days. But again, if it’s declared that withdrawal can take up to 5 days (120 hours), it does not mean that it will happen. Sometimes payments are processed faster than it’s declared.
Casino Joy Games and Slots
Genesis Global Limited proves its name by selecting only top-level slots developers. A few slots game developers – NetEnt, Play’n Go, Quickspin, Microgaming, Evolution Gaming, Yggdrasil, etc. That ensures a great selection of slot machines for every taste.
Furthermore, for a better variety of games, Casino Joy provides the live casino feature with traditional games like Baccarat, Blackjack, Poker, and a lot of different types of Roulette. Some of these live casino games are available in different languages.
Casino Joy entered into this industry with a great attitude. It provides a wide selection of games including the live casino. While slots are provided only by the best-known names. So every gambler will find something to go in. Also, optimization for mobile devices allows playing hundreds of games wherever the player goes.
Furthermore, we love the user interface and how everything looks. The design is clean but very attractive and pleasant for the eyes.
However, Europe countries like Italy, France or Spain is in the restricted countries list. Furthermore, live chat support isn’t available 24/7, while other forms of support accept queries full time.
Casino Joy FAQ
- Visa Electron
- Visa Electron
- Malta Gaming Authority
- United Kingdom Gambling Commission
- Restricted Countries: Australia, Belgium, Denmark, France, Hungary, Iran, Israel, Italy, Metropolitan France, Portugal, Romania, Slovenia, Spain, Turkey, Ukraine, and United States