- UI is interactive
- Live chat option is available
- Helpful search bar factors in providers, game, or category
- A diverse library with keno and scratch cards
- Low wagering requirements compared to the competition
- All support options are only available between the hours 10:00 – 00:00 CET
- No UK players accepted
- Curacao, not the best government to back a casino license
- Bonuses are not available for all countries
- Mobile Casino: Yes
- Support: 24/7
- Email Support: email@example.com
- Live Chat: Yes
- Games Number: 3000+
- Games: Live Casino, Lottery, Scratch Cards, and Slots
Casoo was launched in 2019 by SG International N.V. Casinos and it’s licensed and regulated by the government of Curacao. Advantages, according to the gambling platform are fast withdrawals, big wins, and loyalty rewards. Whether that’s true or not, is exactly what our review focuses on. Learn more about all you’ll find; the games, support, bonuses, and all.
Casoo Casino Bonus & Promotions
The Casoo bonuses you’ll find are the standard types you’ll find on others, including a welcome bonus, daily and weekly promos, the occasional tournaments, and a loyalty program.
The Welcome Bonus
The welcome package rewards new players with a €2K cash bonus and 200 free spins on the Magic Stars 3 slot. This package is divided across your first four deposits on Casoo casino.
On Your 1st Deposit: On making a deposit, you’re given a 100% match bonus up to €300 plus 100 free spins.
On Your 2nd Deposit: This deposit gives you a 50% match bonus up to €300 plus 100 free spins.
On Your 3rd Deposit: Here, you’re given a 40% match bonus of up to €400. At this point, no more free spins.
On Your 4th Deposit: This rewards players with a smaller 25% match bonus up to a chunky €1K.
Daily and Weekly Promos
The mystery prize and the reload bonuses are the biggest promos you can opt for. With the first, players are given a mystery prize every day, with some old players having racked up 2K promos. The reload bonus, on the other hand, is explicitly for VIP players (level 60 and above) with the perks getting better every 10 levels you ascend. Moving on, both rules reward players with either free spins or cash bonuses.
Casoo’s tournament is organized every day, so players can opt in at any time. The best part about this category of promos is that the cash prizes and free spins are given with no wagering requirements attached. That’s despite the cash pool, up to €15K per week.
The more you play at Casoo, the more planets you get to visit. As a new player, you start out on Terravia, then move to higher levels by collecting loyalty crystals. Rewards for players include free spins, cash bonuses, and many others.
The Wagering Requirements
So, at this point, we like to think, it’s not the potential of the bonuses anymore. The wagering requirements are where it’s at.
- The bonuses have to be wagered a minimum of 25 times the amount of the bonus before it can be withdrawn.
- The minimum players can deposit to get the bonus unlocked is €20.
- Categories such as table and live games contribute in no way to the bonus wagering requirements.
Games and Gaming Software
The casino boasts a long list of game providers including Betsoft, Evoplay Entertainment, iSoftBet, NetEnt, Play’n GO, Spinomenal, Amatic Industries, Booming Games, Ezugi, Kiron Interactive, Playson, EGT Interactive, LuckyStreak, Pragmatic Play, Endorphina, and Microgaming. Together, these studios are the source of the diverse game library containing slots, table and live games, and even specialty titles.
Most noteworthy, some games might not work in the player’s country due to restrictions by the gaming provider. A full list is in the casino’s terms & conditions.
Slots and Jackpots
Madame Destiny, Starburst, Rise of Egypt, Aztec Gold Megaways, Punk Rocker Limits, Anderthals, and Book of Fruits. In short, the casino’s emphasis on slots is evident, as you’ll find everything from 3-reel to 7-reel titles and even 3D slots. The bet limits range from a min of €1 to a max of €250.
Baccarat, roulette, blackjack, poker, and many versions will be found in this category. To enter any of them, players need a min of €1, though table limits differ as well, so that can be increased to upwards of €10K on select tables.
Live versions of titles like baccarat, roulette, blackjack, and poker can be found in this category. Bet limits in this category also run from a min of €1 to a max of €15K on some tables. Likewise, the games feature customization options such as changing from left-handed to right-handed mode, video resolution, and many more.
Games here include Keno Draw, Keno, KenoNeo, Tutan Keno, Avalon Scratch, Scratch Match, and Kingdom Scratch. The part that matters is that players can come here when the slots get repetitive.
Casoo’s Payment Options
Payment options used by Casoo are pretty familiar, ranging from e-wallets and bank wire transfers, to debit and credit card options.
For Making Withdrawals: Visa, MasterCard, Maestro, Skrill, Neteller, Yandex Money, QIWI, Bitcoin, Ethereum, Litecoin, EcoPayz, WebMoney, and Paysafe Card.
For Making Deposits: Visa, MasterCard, Maestro, Skrill, Neteller, Bitcoin, Ethereum, Litecoin, EcoPayz, WebMoney, Zimpler, Paysafe Card, and others.
The Deposit and Withdrawal Limits
The min. size of a deposit is €10, while the min. size of withdrawal is €20. As for the maximum, the max. size of withdrawal is €2,000 per day/€5,000 per week/€10,000 per month/€50,000 per year. Now, here’s the real kicker; payouts are processed within 72 hours if the amount does not exceed €1K. But if it does, expect the processing to take up to 7 days. Better yet, here’s a table to get things more into perspective.
Less than 24 Hours
Between 3-5 Days
Between 3-7 Days
Up to 72 hours If KYC is Required
You can talk to the support through their email address, phone, and live chat. The third option remains the fastest in our tests, but it’s only available between the hours 10:00 – 00:00 CET. And while their FAQ section isn’t shabby, it could be better this providing some help when other options are too slow.
Email Address: Help@casoo.com
Phone Number: +35699609110
Languages: English, Finnish, Russian, Norwegian, Danish, Spanish
Casoo operates under Curacao license which is not considered the best regulator. Furthermore, not all the games are available for every country. So even Casoo has more than 3000 games, not all of them can be played depending on the country.
Final Word on Casoo
Perhaps tables and live games are your things, we can assure you that you’ll find a lot to play. But promo-wise, Casoo favors slot players. And slots, as everybody knows, is a game of chance. The games are provided by top-notch providers. To add, Casoo accepts cryptocurrencies too. Not to mention tons of other payment methods. Even a very needy player shouldn’t be disappointed here. Also, payments are pretty fast.
Furthermore, Casoo has superb support, works very well on smartphones (thanks to HTML5), the design is awesome and intuitive. The whole website is really easy to use.
Because of all of these reasons, Casino Chap gave a decent score, even with a Curacao license. Casoo has a lot to offer! Try it yourself and who knows, maybe it will become your favorite gambling place. Good luck!
- Curacao Gaming Commission
- Restricted Countries: Curaçao, United Kingdom, United States, Netherlands, France, French Guiana, French Polynesia, French Southern Territories, Latvia, Portugal, Spain, Belgium, Czech Republic, Slovakia, and Slovenia